We would like to reassure all our customers that we are open for business as usual.
The health and well-being of our team, colleagues and customers is of utmost importance to us in light of the growing risk posed by COVID-19 (Coronavirus) and we are actively monitoring the daily updates in order to respond quickly based on the advice of Government and Public Health Authorities.
Want to Stay at Home?
We appreciate that some of our customers may wish to do business as usual with us without visiting our premises, so have a number of plans in place to enable this remote customer experience for both sales and service.
- Online live chat
- New Cars and over 250 Approved Used and Prestige vehicles can be found online
- Online part exchange valuations
- Videos of sales cars can be sent to your email addresses or mobile tel
- Test drives available at your home
- Collection and delivery service
To get started, search through our quality range of pre-owned cars and click ‘Reserve Now’ to book an appointment today.
As a result of the current Coronavirus (COVID-19) prevention guidelines, we have received a number of requests from customers asking to test-drive vehicles from their home address. In order to oblige, we have introduced our Mobile Showroom services.
Please be assured that our team will be taking all the necessary and recommended precautions when they arrive at your home address at the agreed appointment time to demonstrate the vehicle of your choice.
We are using TUNAP (an anti-bacterial agent) added through every vehicles air-con or ventilation system to kill 99% of bacteria thanks to a process known as denaturation. In addition, our sales consultant will arrive wearing anti-bacterial gloves and using seat and steering wheel covers for additional protection.
Before and after EVERY test drive our vehicles will undergo a 15-minute sanitisation process that includes disinfecting all touch points including interior and exterior door handles, steering wheel, dashboard, seat belts and handbrake lever/buttons.
Our team have also been instructed to wash their hands before and after every test drive, and we have asked that they do not shake hands with any of our guests during this uncertain period.
We can all do our bit to help prevent the spread of the virus and we hope that by introducing these measures, you will be confident choosing EMC for your next car purchase or vehicle service.