EMC Contactless Click & Collect
When you purchase a vehicle from us remotely, we can offer you a Contactless Click & Collect service from our dealerships in Eastbourne or Uckfield. Our team will provide full details, but here’s a quick guide.
How does it work?
Our sales team will work with you remotely to purchase the vehicle, either outright or with finance, on the phone or via our website. When you’re ready for collection, your dedicated specialist will arrange a specific day and 1 hour time slot to suit you. You may be asked to bring specific documents for the transaction.
Arrival at our dealership
Please visit our dedicated Click & Collect area at the front of the showroom. You will see the vehicle you have purchased in front of this area waiting for you. Here you will find your dedicated specialist who will detail all the documentation and features of your new vehicle.
Your new or used vehicle
Prior to your arrival, your vehicle and the keys will have been cleaned thoroughly with anti-bacterial products. You will be the first person to open the vehicle since cleaning. Our specialist will point out the basic features at a distance and will be happy to video call you once you’re home to detail any other features of the car.
PPE and Social Distancing
Remaining at a 2 metre distance at all times, our team will remain behind a protective screen and will wear a face covering and gloves. Please also observe social distancing guidelines.
Your Part Exchange
If you’re part exchanging a vehicle please park it in the car park and hand the keys over to our dedicated specialist. They will then inspect your vehicle. You’re welcome to be with us whilst we’re viewing your vehicle, but please remain outside the vehicle and at least two metres distance.
